[ltp] screen damage

linux-thinkpad@www.bm-soft.com linux-thinkpad@www.bm-soft.com
Tue, 31 Aug 1999 10:39:40 -0400


Depending on the type of ThinkPad you have, and how old it is, you may be able
to receive a free repair on it. IBM is rather strict, however, on its length of
service contract policy. Even internal IBM machines have to have a documented
supported serial number before service will be rendered. Try calling
1-800-IBM-SERV for hardware support. If the tech is unwilling to help, don't
hesitate to ask to speak with a manager. The techs are not known for their
initiative.....

Good Luck!

Mark T. Shoger, MCP
Network Administrator, Washington Metro Area
IBM Corp.