I had 2 dead dots, luckily not around the center. So Robert guessed it correct - my replacement request was rejected. The service center (HongKong) answer is you have to have 8 dots or above. cheers, - kelvin. ----- The Linux ThinkPad mailing list ----- The linux-thinkpad mailing list home page is at: http://www.bm-soft.com/~bm/tp_mailing.html