[ltp] Re: R40 - mainboard replacement

Shannon McMackin linux-thinkpad@linux-thinkpad.org
Wed, 08 Sep 2004 10:39:45 -0400


Suso Baleato wrote:

> That is an easy solution, Erasmo. But it is not intelligent nor ellegant.
> 
> Is it posible to understand your frustration. I'm suffering a similar
> one: IBM answered me trying to transform a "problem" in a "feature"
> when I asked them to solve the always-on fan of the buggy ThinkPad R51.
> And this is also a fraud. Committed by a very big company: so it is
> inmoral also. Identically it is not an intelligent answer from IBM: it
> is just easy.
> 
> Read your warranty. When the tech people can't solve the problem, you
> can use your incident number, sign and send them a reclamation. If IBM
> can't solve the problem, it is your right to ask for substitution. Make
> it in a way that can be further used to defend your rights using the
> legal resources that allows your country. This is what I'm doing; it is
> a burocratic and slow process, but well documented and conveniently
> published in the internet can help others to take in consideration those
> facts before buying because selling machines is the bussiness here.
> Apple changed my failed IBook logic board, but my ThinkPad's fan is
> still always on... one might not be very intelligent to decide who is
> the best provider.
> 
> This will help IBM to respect their compromise with the customer and also
> will help you making the thing easy to others. And if you decide to
> break you motheboard it is your own decision, respectable only as the
> IBM fraud is. But please do not ask this list on how to do it. Just
> describe your R40 "feature"  and it will be easy to decide others to
> buy it or not.
> 
> 
> 
> O 7/9/2004, "James Knott" <james.knott@rogers.com> escribiu:
> 
> 
>>Erasmo Gargiulo wrote:
>>
>>>My thinkpad have a problem and is still covered by warraty, but the ibm
>>>dont want recognize to me the changement of the mainboard. the only
>>>possibility for me to not completely lose my computer is the definitive
>>>sabotage of the mainboard.
>>>There is somebody who can give me some advice on how to provoque a
>>>permanent failure to the mainboard in order to obtain the under warranty
>>>replacement of it by the ibm service?
>>>Someone can help me, please?
>>>Thank you!
>>
>>You're asking us to help you commit fraud?
>>
>>--
>>The linux-thinkpad mailing list home page is at:
>>http://mailman.linux-thinkpad.org/mailman/listinfo/linux-thinkpad
Suso,

Does the fan continuously run under a MS OS as well as Linux?

I didn't search for any previous posts and I'm just curious about the 
condiditions under which you alledge fraud...

Shannon McMackin
mcmackin@earthlink.net