[ltp] R40 - mainboard replacement

[James Knott]

Considering that you've already had it in, I doubt they'd believe it 
failed.  However, given that it won't boot, that sounds to me like it's 
a warranty issue, no matter what happened with the supervisor password. 
  If it can't boot, because it's looking for a bootup password, you can 
erase what it's looking for, by following the instructions in the 
Hardware Maintenance manual (download from IBM).


Erasmo Gargiulo wrote:
> Dear friend,
> I am great to you for your reply to my question at the mailing list.
> I felt you helpful and I want give you some more details on my problem, 
> so you can better understand my problem and, who know, to find justified 
> my decision and give me some help, if you can.
> Then I bought this computer, a thinkpad R40 2722BDG, with some sacrifice 
> because I am not rich. 
> It worked fine for a moment, but suddenly one day it not recognised more 
> the supervisor's password I setted. It is not possible I made some 
> mistake, because I writed down it and until then this psw always worked 
> before. Anyway the computer still worked, but I had would to upgrade the 
> bios with the new release and I needed it recognize the psw. Then I 
> taken the comp. at the IBM service assistance. Well, not only they told 
> that it was impossible to do anything, but also they not want to admit 
> that it is possible that this psw can corrupte without any 
> responsability of my part, but besides that they given me back the 
> computer in a state that it is now impossible also to boot it and they 
> dont want admit not even that before it was possible to boot it and work.
> Finally I am fucked by the IBM two times and completely. I have to 
> change the motherboard at my own expense, because they tell to me that I 
> forgotten the supervisor psw and this is not covered by the warranty. 
> Practically I have to throw away my new computer.
> Then the only solution I can imaginate is to simulate a permanent 
> failure of the motherboard to obtain the replacement covered by 
> warranty. I know that you can call this attitude like a fraud, but it is 
> the only way to face the IBM high-handedness and robbery.
> I hope you can give me some good tip to provoque a permanent failure to 
> the motherboard so I can obtatin a warranty covered replacement.
> Thank for your attention and have nice days.
> Erasmo
> // 
> 
>     ----- Original Message -----
>     *From:* James Knott <mailto:james.knott@rogers.com>
>     *To:* linux-thinkpad@linux-thinkpad.org
>     <mailto:linux-thinkpad@linux-thinkpad.org>
>     *Sent:* Tuesday, September 07, 2004 3:55 PM
>     *Subject:* Re: [ltp] R40 - mainboard replacement
> 
>     Erasmo Gargiulo wrote:
>      > My thinkpad have a problem and is still covered by warraty, but
>     the ibm
>      > dont want recognize to me the changement of the mainboard. the only
>      > possibility for me to not completely lose my computer is the
>     definitive
>      > sabotage of the mainboard.
>      > There is somebody who can give me some advice on how to provoque a
>      > permanent failure to the mainboard in order to obtain the under
>     warranty
>      > replacement of it by the ibm service?
>      > Someone can help me, please?
>      > Thank you!
> 
>     You're asking us to help you commit fraud?
> 
>     -- 
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