[ltp] Laptop dead after trying to backup C drive (sata) using Acronis True Image, help SVP

James PEARSON linux-thinkpad@linux-thinkpad.org
Sat, 2 Dec 2006 18:13:44 +0100


Hello all,

My problem concerns a friend's brand new Asus F3JM (Intel=C2=AE Core=E2=84=
=A2 2 Duo
T5500). Sorry about posting here but I am a bit desperate.=20

The machine which was new and in its box yesterday
is now dead. - no post - no lights when I hit the ON/OFF button -
nothing

Here's story...
this morning I backed up his Windows C drive using Acronis True Image
version 8.0 (build 763) CD.

Its an older version but Acronis True Image saw the "C" and "D" drives
so I started the backup. Yesterday, I had partitioned the hard drive
previously using gparted 0.31 in order to make home for linux.

Knoppix had this to say
root@1[etc]# fdisk -l

Disk /dev/sda: 120.0 GB, 120034123776 bytes
255 heads, 63 sectors/track, 14593 cylinders
Units =3D cylinders of 16065 * 512 =3D 8225280 bytes

   Device Boot      Start         End      Blocks   Id  System
/dev/sda1               1         243     1951866   1b  Hidden W95 FAT32
/dev/sda2   *         244        1679    11534670    c  W95 FAT32 (LBA)
/dev/sda3            1680       14593   103731705    f  W95 Ext'd (LBA)
/dev/sda5            1680        3021    10779583+  83  Linux
/dev/sda6            3022        3621     4819468+  83  Linux
/dev/sda7            3622        3900     2241036   82  Linux swap /
Solaris /dev/sda8            3901       14593    85891491    c  W95
FAT32 (LBA)


# Backup Details
The C (Windows or /dev/sda2) partition size  was 11 Go and I was backing
it up to D: (or /dev/sda8) The D size was partition size 88 Go. The
partition D: was empty.


I ran Acronis True Image
I selected back up C (fat32) to D (fat32).=20
The backup started and afterawhile Acronis predicted a total running
time of 32 minutes. After awhile I went away and when I came
back the machine was in a sleep mode.

Well, I couldn't wake the machine up or re start it. In the end, I
disconnected the power supply and took the battery out - still no
change.=20

The machine is IMHO dead. It had only 2-3 hours on it. I installed linux
on but I had never connected it Internet ....

I don't know exactly what I am going to say to my friend.....

Any ideas on what happened... All help or comments are appreciated....


# Details...
F3JM-AK029P
Processeur :  	 Intel=C2=AE Core=E2=84=A2 2 Duo
Modele : 	T5500
Fr=C3=A9quence : 	1,6 GHz
FSB : 	667 MHz
Cache L2 : 	2 Mo
Northbridge : 	Intel=C2=AE 945PM Express
M=C3=A9moire
Capacit=C3=A9 m=C3=A9moire : 	2048 Mo
Barrette(s) : 	2
Type : 	SO-DIMM DDR II
Maximum : 	2048 Mo

Interface : 	SATA 5400 rpm  120 Go hard drive

TIA
James