[ltp] Thinkpad warranty not covering screen white spots damage?

[James Knott]

dasDasein wrote:
> I called IBM service last week for my Thinkpad x40 which is still
> under warranty until December.  I explained that it has been getting
> white spots on the screen.  They sent a box for it to ship and after a
> few days I have received a call that they have removed the screen for
> testing and all check out O.K. EXCEPT for the white spots, which they
> tell me is due to pressure damage and is not covered under warranty.
>
> Has any one else experienced this.  Have you had white spots repaired
> (screen replaced) under warranty? 
No, I haven't experienced that, but when I worked at IBM (providing 3rd
level OS/2 support, mostly on ThinkPads), I was advised to never touch
the display.


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