[ltp] lenovo support for linux

Jesse Sheidlower linux-thinkpad@linux-thinkpad.org
Tue, 4 Aug 2009 11:37:43 -0400


On Tue, Aug 04, 2009 at 05:34:06PM +0200, Florian Manschwetus wrote:
> Am 04.08.2009 16:42, schrieb Jesse Sheidlower:
>> On Tue, Aug 04, 2009 at 04:32:09PM +0200, Jochen Schulz wrote:
>>> Florian Manschwetus:
>>>>
>>>> [...] Furthermore the won't give any support for any thinkpad model
>>>> used with a different OS than those available as preinstalled.
>>>
>>> Well, the question is what he meant by "support". At least in Germany
>>> (where I guess you are located, too), they are legally *obliged* to do
>>> warranty repairs, no matter which operating system you use, unless the
>>> OS actually damaged the hardware physically (or perhaps by flashing a
>>> corrupot BIOS).
>>
>> For what it's worth, I had a difficult problem with a T41 repair
>> along these lines, as the OP said:
>>
>>> Additionally my 3 year warranty was timed out during the
>>> time it was in repair center, waiting for a decision from
>>> lenovo, he told me that he will ask someone for some
>>> warranty extension, maybe there is a small chance.

[...]

>> I had to make a huge commotion, including writing an angry
>> letter to the CEO of IBM, before they agreed to replace the
>> machine for me.
>>
>> The original machine was running FreeBSD, BTW, but I have
>> Debian on the T60 that finally arrived to replace it.
>
> Correct me if I miss understood you, but they have given you a T60 with  
> debian preinstalled?
> If yes could you give me more information about exact model and features?

No, no, it had some flavor of Windows; I installed Debian
myself, and haven't had a problem with it. I'm running Debian
problem-free on two different T60s (with slightly different
hardware configurations).

Jesse Sheidlower