I don't know what is the origin of this error, all I can say is that I can really recommend anybody, especially with Thinkpads that are a bit older, to use either Debian or Linux Mint Debian Edition.  I have used either of the two on various Thinkpads over many years and hardly experienced any Probems. I totally abandoned Ubuntu when they first integrated Google Search and other questionable things, probably 18 years ago or so.

Writing from a X390 with LMDE

Greetings from Vienna,
Tom



5. Apr. 2025, 23:36 von mylesmorales1940@gmail.com:
I created a mini video of a Lenovo x470 running Ubuntu 22.04.5🤔

I learned both laptops have different xhci controllers. 

x390: 00:14.0 USB controller: Intel Corporation Cannon Point-LP USB 3.1 xHCI Controller (rev 30)

x470: 00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21)

https://youtu.be/aEPVJFGvk5c

Myles

On Wed, Apr 2, 2025 at 10:53 PM Yves Dorfsman via Linux-Thinkpad <linux-thinkpad@linux-thinkpad.org> wrote:
On 2025-04-02 18:24, mylesmorales1940@gmail.com wrote:
> This is a new Ubuntu 22.04.5 Pro installation. Initially up until December 28, 2024 there was no issue a complete powering off. Clicked on the pop up screen to upgrade from 22.04 to 24.04 and this is when the issue began. I have upgraded the bios from 1.75 to 1.80, followed and completed a number of suggestions but the laptop will not turn off. Interesting enough I am testing a dual-boot x470 with the same linux distro plus windows 11. This issue does not happen on this laptop.
>
> Any suggestions?

It could be a hardware issue. Any reason you're using Ubuntu 22.04 over 24.04 (the current LTS). What happens when you boot from Ubuntu live USB image, can you shutdown it down from the command line, or from the gnome menu?


Yves.

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