Baltazar,

I tried pressing the ESC on the exit splash screen and nothing happened. After 30 minutes the laptop does not turn off.

Myles

On Wed, Apr 2, 2025 at 10:53 PM Yves Dorfsman via Linux-Thinkpad <linux-thinkpad@linux-thinkpad.org> wrote:
On 2025-04-02 18:24, mylesmorales1940@gmail.com wrote:
> This is a new Ubuntu 22.04.5 Pro installation. Initially up until December 28, 2024 there was no issue a complete powering off. Clicked on the pop up screen to upgrade from 22.04 to 24.04 and this is when the issue began. I have upgraded the bios from 1.75 to 1.80, followed and completed a number of suggestions but the laptop will not turn off. Interesting enough I am testing a dual-boot x470 with the same linux distro plus windows 11. This issue does not happen on this laptop.
>
> Any suggestions?

It could be a hardware issue. Any reason you're using Ubuntu 22.04 over 24.04 (the current LTS). What happens when you boot from Ubuntu live USB image, can you shutdown it down from the command line, or from the gnome menu?


Yves.

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