Gentlemen,

This is not about Nitpiciking but thanks for the information (Marius). Second mistakenly last December 2024 I  clicked on the pop-up screen to do a complete distro upgrade. For Ubuntu only, I always do a fresh installation because of incidents such as this. Third all of 2023 up until December 28, 2024 when I ever I selected to poweroff (to prolong battery usage) the laptop would poweroff completely. This is the first time since having the laptop this happened. Fourth, hitting the ESC button caused the laptop to freeze see attached screenshot. Yesterday, will completing an update and upgrade there was a new version of systemd installed. Unfortunately this did not alleviate the problem. Lastly, having this issue will impact users negatively and many hours spent on IT support so again this is not about Nitpicking. 

Myles

On Fri, Apr 4, 2025 at 3:33 AM Marius Gedminas <marius@gedmin.as> wrote:
Thu, Apr 03, 2025 at 12:24:07AM +0000, mylesmorales1940@gmail.com rašė:
> This is a new Ubuntu 22.04.5 Pro installation. Initially up until
> December 28, 2024 there was no issue a complete powering off. Clicked
> on the pop up screen to upgrade from 22.04 to 24.04 and this is when
> the issue began. I have upgraded the bios from 1.75 to 1.80, followed
> and completed a number of suggestions but the laptop will not turn
> off.

Interesting.  I'm typing this email on my X390 right now, with Ubuntu
24.10 running on it.

I have to admit that I have no idea whether it will power off from
software, since I always suspend or reboot.  I think the last time I
intentionally powered it off was when I was replacing the NVME SSD with a
bigger model back in 2022.  (Letting the battery drain while suspended
doesn't count, right?)

> typed dmesg | grep -i acpi

...
> [    0.258567] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.RP07.BRST], AE_ALREADY_EXISTS (20230628/dswload2-326)
> [    0.258596] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20230628/psobject-220)
> [    0.258607] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.RP07.RSTX], AE_ALREADY_EXISTS (20230628/dswload2-326)
> [    0.258613] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20230628/psobject-220)
> [    0.258631] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.RP07.RSTG], AE_ALREADY_EXISTS (20230628/dswload2-326)
> [    0.258637] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20230628/psobject-220)
> [    0.258641] ACPI: Skipping parse of AML opcode: Method (0x0014)
> [    0.258694] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.RP07.PXSX.L850], AE_ALREADY_EXISTS (20230628/dswload2-326)
> [    0.258700] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20230628/psobject-220)
> [    0.258712] ACPI BIOS Error (bug): Failure creating named object [\_SB.PCI0.RP07.PXSX._RST], AE_ALREADY_EXISTS (20230628/dswload2-326)
> [    0.258717] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20230628/psobject-220)
> [    0.258721] ACPI: Skipping parse of AML opcode: Method (0x0014)

I also see these in mine.  I never noticed any actual problems.

> Any suggestions?

Press ESC while Ubuntu is shutting down and watch the systemd messages
in real time.  Does it say anything interesting?

Marius Gedminas
--
Did you hear that the author of _Nitpicking for Dummies_ has just
received it back from the publisher with the 182nd set of editorial
markups?
                -- Bill Snyder
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