[ltp] A21p won't boot

[Ron Joffe]

Justin,

On my T20, the onboard ethernet/modem combo is accessed by a small door at 
the bottom of the machine, this would not be considered "INside".

As far as tech support from IBM, they are just the best. They will walk you 
through probably everything that we have all suggested, and in the end if 
that doesn't work, they will take care of you. I have had some issues with 
the many Thinkbooks I have had over the years, and IBM has come through with 
flying color. 

They have even sent me a replacement machine, without harddrive, and told me 
to use the box it came in to send them back my machine after I swaped the 
hardrive. I have continued and will continue to buy thinkpads only becuase of 
the support they have provided.

I would like to hear some other's experiances with support both positive and 
negative.

Ron

P.S. I have found that IBM's tech support has some of their best people 
working in the late night and early morning times.



On Thursday 27 December 2001 21:05, you wrote:
> On Thursday 27 December 2001 14:46, you wrote:
> > Have you tried to remove the onboard ethernet/modem card if you have one?
> > on my T20 that was a problem I had. Once removed teh system booted.
>
> I've removed everything that's not 'inside' (even the HD) but still no joy.
>
> If I haven't resolved the problem by the end of the weekend I'm going to
> spend some time on the phone to IBM trying to persuade them to collect it
> and fix it.
>
> ----- The Linux ThinkPad mailing list -----
> The linux-thinkpad mailing list home page is at:
> http://www.bm-soft.com/~bm/tp_mailing.html

-- 
Ron Joffe
rjoffe@yahoo.com

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