[ltp] Backing up the Predesktop Area?

[Justin Mason]

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Tony Whitmore writes:
> Eric C. Cooper wrote:
> > On Thu, May 20, 2004 at 08:41:25PM +0200, Wolfgang Rether wrote:
> > 
> >>On 20.05.2004 at 20:20, Eric C. Cooper wrote:
> >>
> >>
> >>>Or you can get the recovery CDs from IBM support at no cost, and then
> >>>delete the pre-desktop area.
> >>
> >>I think it's just the other way around;-) You first have to delete it
> >>and then you may get the CDs... I read something like they won't send
> >>you the CD set if you also have the HPA installed because you would
> >>have two complete recovery sets then. So I will at least have to
> >>claim, I killed the HPA;-)
> >>
> >>btw: Here's the link to the IBM whitepaper:
> >>http://www-3.ibm.com/pc/support/site.wss/MIGR-46023.html
> > 
> > 
> > When I asked for mine this didn't come up at all.  They just took down
> > my address and sent them by express delivery.
> > 
> 
> My experience tallies with Wolfgang's. The same reason - they couldn't 
> send me the CDs whilst I had the recovery partition intact. A fair few 
> people have reported that they called saying they were upgrading to a 
> bigger hard drive which would not contain the recovery partition and 
> were sent the disks.
> 
> It seems to be that it comes down to the individual support tech, as per 
> normal!

Yep, Eric's experience matches mine.  That's 2 for 2 ;)

- --j.
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