[ltp] new computer

[Yip Wai Peng]

On 21 November 2004 pm 20:44, James Knott wrote:
> Fran=E7ois Fleuret wrote:
> > Hi,
> >
> > Ali Sen wrote on 20 Nov 2004 20:51:49 MET:
> >>how can i get the install cd or recovery cds from ibm ?
> >
> > When I contacted IBM on that issue (here, in Switzerland), basically
> > the answer was that they would provide the recovery CDs if either you
> > had erased your HD by accident or if you bought a new HD. Since I was
> > in neither of those two situations, I could not "honnestly" claim the
> > recovery CD.
> >
> > Thus, their policy insures that you'll be screwed up for a few days if
> > you erase your HD (the time for the recovery CD to be shipped).
> >
> > The best is to lie, I guess (for the record, I did not ... if I screw
> > up my XP partition I'll definitely remove XP).
>
> Curious.  When I got mine, there was no mention of erased or new drive.
>   They simply verified that my computer was still under warranty and
> sent me the CD.  I'm in Canada.

They wanted me to BUY it. Which I didn't. Couldn't figure out why I'm payin=
g=20
for:=20
1) A H.D of less then usable avaliable capacity then advertised.
2) CD that SHOULD have came with the laptop.

Bad customer service over here in Singapore.

Waipeng