[ltp] Linux, Thinkpads and IBM warranties

[Bret Comstock Waldow]

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On Wed, 27 Apr 2005 09:22, Andy Schnaendy wrote:

> Same here, but for mail-in (in Germany): hardware related problems
> (display) and several OS on a R32 (Debian, Suse, WinXP). All went smooth
> and quick. Not a sound about Linux.
>
> They shouldn't touch the drive with your sensible data anyways unless
> it's clearly software or hard drive related. Probably test with
> different hard drives or live-CD's anyway, or do you give away user
> passwords for them to test the machine (no matter what OS you're
> running)? They've been running "IBM Thinkpad PC-Doctor Testprogram"
> after replacing an inverter on my laptop and they couldn't log into any
> of my OS... At least they said they ran it...

Recently IBM service told me they run diagnostics off their own "gold" driv=
es=20
=2D clean installs of diagnostic software.  They did ask me about my own=20
diagnostic output before accepting the machine for service, but it makes=20
sense to me they'd want a controlled test of their own.

Regards,
Bret

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