[ltp] recovery partition

Stephan Groß linux-thinkpad@linux-thinkpad.org
Fri, 22 Jul 2005 06:32:54 +0200


Am Donnerstag, 21. Juli 2005 20:05 schrieb Wolf Wiegand:
> On Thu, Jul 21, 2005 at 12:44:08PM -0400, James Knott wrote:
> > I get the impression, that the policy varies by country.  For example,
> > I'm in Canada and was told that my copy was free, because, at that time,
> > my computer was still under warranty.  But some in other countries said
> > they weren't free.
>
> Anybody have experiences on this matter in Germany? Maybe even with a
> Thinkpad not under warranty anymore? I don't really mind having lost
> the ability to restore Windows, but I kinda liked the 'Thinkpad Access
> Area'(?), but managed to kill that, too, and would like to get it back
> again :-)

I called the IBM support twice. First time about 8 months after buying an A30. 
I got the CDs for free with no problem. The second time, I called them within 
several days after purchasing my T30. This time it was a little bit mor 
tricky as they first tried to tell me I should use the recovery partition. 
However, I told them that I was not able to restore from the recovery 
partition due to an error popping up during the restore process. Thus, they 
send me the set of CDs for free as well as this should be a warranty issue, 
at least in Germany.