[ltp] Thinkpad warranty not covering screen white spots damage?
Mike Shaw
linux-thinkpad@linux-thinkpad.org
Mon, 24 Sep 2007 13:12:58 -0400
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On 9/24/07, dasDasein <das@dase.in> wrote:
>
> I called IBM service last week for my Thinkpad x40 which is still under
> warranty until December. I explained that it has been getting white spots
> on the screen. They sent a box for it to ship and after a few days I have
> received a call that they have removed the screen for testing and all check
> out O.K. EXCEPT for the white spots, which they tell me is due to pressure
> damage and is not covered under warranty.
>
> Has any one else experienced this. Have you had white spots repaired
> (screen replaced) under warranty?
Your response does not surprise me. I had the same issue happen with my
work laptop, a IBM branded T41,(I work at IBM) and I was told the same
thing. Basically I have been living with mine for the past 3 years. I
don't know of anyway to get rid of or "re-surface" the screen other than
just replacing it. But it looks like for this it will be at your own cost.
Good luck,
Mike
--
"Darn bushes yowling at me again." - Old Man Wickles in Scooby Doo 2:
Monsters Unleashed
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On 9/24/07, <b class="gmail_sendername">dasDasein</b> <<a href="mailto:das@dase.in">das@dase.in</a>> wrote:<div><span class="gmail_quote"></span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
I called IBM service last week for my Thinkpad x40 which is still under warranty until December. I explained that it has been getting white spots on the screen. They sent a box for it to ship and after a few days I have received a call that they have removed the screen for testing and all check out
O.K. EXCEPT for the white spots, which they tell me is due to pressure damage and is not covered under warranty.<br><br>Has any one else experienced this. Have you had white spots repaired (screen replaced) under warranty?
</blockquote></div><br>Your response does not surprise me. I had the same issue happen with
my work laptop, a IBM branded T41,(I work at IBM) and I was told the same thing.
Basically I have been living with mine for the past 3 years. I don't
know of anyway to get rid of or "re-surface" the screen other than just
replacing it. But it looks like for this it will be at your own cost.<br>
<br>
Good luck,<br>
<br>
Mike<br>-- <br>"Darn bushes yowling at me again." - Old Man Wickles in Scooby Doo 2: Monsters Unleashed
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