[ltp] OT: Lenovo Return Policy Advice

[Ben Pearre]

On 2008-02-18 21:19, James Knott wrote:
> Generally speaking, a vendor is under no responsibility to take back 
> something you don't want anymore.  If it is defective, get it repaired 
> under warranty, as that's the limit of their responsibility.  If you bought 
> a new car, would you expect the dealer or manufacturer to take it back, 
> simply because something needed to be repaired?

If it is broken from the beginning, then yes, I would.  Whether I
could convince them to do it is another question, but there's no doubt
that if they sell me something, it should behave as promised.

The alternative, I guess, is that the product should be sold with a
big warning that says "In order to bring you the lowest prices, we
offload QA costs onto you."


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Ben Pearre     http://ml.cs.colorado.edu/~ben      PGP: CFDA6CDA
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