[ltp] Survey: Your Ideal Business Laptop

[Frank Myhr]

Hi Nils,

I appreciate your concerns and thank you for sharing them here. I don't
want to waste your, my, or anyone else's time. The bad news is I can't
say for sure that I'm not. Hopefully the survey doesn't take too much
time to fill out.

There is some reason to be positive. Matt Kohut of Lenovo has stated
that if 15,000 or more customers were willing to pay for a ThinkPad with
a premium screen, Lenovo would at least consider building it:
http://lenovoblogs.com/insidethebox/?p=220

I've heard the same, privately, from another Lenovo employee.

The survey is a step toward gathering such a critical mass of paying
customers. If you had to put money on the result, you'd probably be
richer predicting failure. But you never know unless you try, right?
There are a lot of passionate ThinkPad owners out there.

I'll close by quoting Gandhi:
"Be the change you want to see in the world."

:-)

Thanks,
Frank

P.S.

Here's the survey link again:
http://www.kwiksurveys.com/online-survey.php?surveyID=IONKF_a68057ef

And an (UPDATED) link for the survey results:
http://forums.lenovo.com/lnv/board/message?board.id=Special_Interest_General&thread.id=4911




Nils Faerber wrote:
> While I like self initiatives I have to question the outcome.
> So, do you have any concrete indication from Lenovo that they will
> listen to the results of such a survey?
> 
> If yes, then it should be mentioned here.
> If not, sorry, this is pretty much a waste of time unless you are simply
> interested in the results but not as a measure to convince a
> multi-billion $ company like Lenovo - concerning those companies I think
> the only thing they really care about is # of sales and $ revenue made
> within a certain timeframe. A long term loss of customers is almost not
> recognised as well as a loss of reputation - pitily. My recent
> experience with Lenovo compared to former IBM days is not really good,
> you can kind of feel the cheap asian way of doing things creeping into
> devices once been the the best quality you could buy. In the IBM days I
> would have blindly recommended a Thinkpad because of its superior
> quality. Today I would not do so anymore - though in many cases I would
> still recommend Thinkpads but this is only because they are the better
> out of bad. I sincerely hope that the Thinkpad sales have dropped for
> Lenovo and that they now recognise that former (long term) IBM Thinkpad
> customers turn away. Hopefully they learn from it and strengthen their
> QA team again.
> 
> Cheers
>   nils