[ltp] LED screen died again...

[Volker Krüger]

Hi Stephan,

thanks for your comment! Yes, this is exactly what I am doing now, too. I am still waiting for an answer from the distributor... I had a lot of discussions, now I am just hoping...

Let's keep the fingers crossed, :-)

best,
Volker


Dr. Ing. Volker Krüger
CVMI-CIT
Aalborg University
Lautrupvang 15
3750 Ballerup
Denmark
phone: +45-9940-2495
www.cvmi.aau.dk/~vok


----- "Stephan Groß" <st.gross@gmx.de> wrote:

> Am Mittwoch, 13. Mai 2009 09:58:24 schrieb Volker Krueger:
> 
> > that's the thing: I can't! It was bought through the university,
> which,
> > here in DK, is treated like a company, which means that I have
> almost no
> > legal way to enforce anything except the next-day support I had
> also
> > bought. Essentially, they can continue repairing it until the
> support time
> > runs out...
> 
> I have a similar problem with my X41t which had its mainboard replaced
> the 4th 
> time as it fails to boot because of a misterious keyboard error. This
> laptop 
> was also bought by my university situated in germany, thus it is
> treated like 
> a company notebook. However, as the failure has returned once again,
> our legal 
> department will take care now to either get it replaced by Lenovo or
> get a 
> refund. This should be possible, at least here in Germany, as the
> Lenovo 
> support hotline itself has proposed to do so the last time it got
> repaired.
> 
> I am no lawyer but AFAIK this should be regulated by european laws, so
> it 
> could be applied in DK, too.
> 
> Regards,
> Stephan.
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