[ltp] Removing the pre-desktop area
Sat, 25 Oct 2003 12:03:16 +0100
> > First the only way you have to restore your XP installation (no
> > great loss) but you gain about 3.5 Gb of drive space. (I'm
> > told you can request a replacement CD from IBM. Has anyone
> > done so?)
> They took a bit of persuading (I phone them then they had to
> phone me 3 days later and I explain that I really do want them
> etc.), but in the end they did so without a fee.
I have had a similar experience this week getting an XP Pro recovery
CD for a T23 in the UK. The laptop is still under warranty. The
follow-up call was from a technical support guy - the moment I said
that I knew it was unrecoverable because I had completely
over-written the partition table there were no more questions and
he authorised the CD to be sent out.
Service was friendly and helpful - clearly aimed at the
non-technical user, which is what you'd expect - and no probing
about how I had managed to do such a thing. I was concerned that
they might say that I had invalidated the warranty or something.
FWIW I did it by playing with a mandrake 8.2 install - which cannot
read ntfs partitions, unlike 9.1 - too late at night to be thinking
straight. There's an obvious moral to this story :-)