Hi, > Same here in Germany with an originally swiss laptop > (Swisscom-something) - just called, a day later UPS brought the CDs. > And they also payed the extra charge my local UPS sub-company billed > me - after hours on the phone and two faxes to UK. just out of interest, can you check please if you got swiss or german CDs (if there's any difference)? Thx, André.