recovery CD's (was RE: [ltp] Removing the pre-desktop area)

[Carl Friedberg]

It has been my experience that IBM will always give you the
recovery cd's if the machine is still under warranty. I 
don't know what happens once the machine goes out of
warranty; it will depend on the tech you speak with...

There is hardware maintenance available for
out-of-warranty machines, this link to a pdf gives the
details (for the US):

Current WAMO guide:
http://www-1.ibm.com/services/its/us/source/wamomxeu.pdf

Disclaimer: I am an IBM reseller...

Carl Friedberg
carl.ibm@comets.com
www.comets.com



> -----Original Message-----
> From: Gerald Arnould [mailto:garnould%sciences.univ-metz.fr@fwd.com] 
> Sent: Saturday, October 25, 2003 8:55 AM
> To: linux-thinkpad
> Subject: Re: [ltp] Removing the pre-desktop area
>... 
>  I've received the 4 restauration CDs, after 2 phone call to the IBM
> support center here in France. I just have said that I bought another
> Hard Drive, and wanted to be able to use it in my t40p. I receive the
> CDs 3 days later, with no charge at all.
> 
> (I bought the t40p 2 months ago)
>